Jade is a precious gemstone that comes in two main types: jadeite and nephrite. Jadeite is the rarer and more valuable form, known for its vibrant colours and translucency. Jadeite is prized not only for its beauty but also for its durability and cultural significance, symbolising purity, protection, abundance, harmony and more.  It has been revered for centuries in various rituals and as a status symbol.

Read our 'Beginner's guide to Jade' blog post to understand the difference in Jadeite and Nephrite and the different grades of jadeite.

The founder’s father has spent decades in the jade industry in Hong Kong, traveling to Myanmar—renowned for its high-quality jadeite—to source raw stones. Now, due to his mature age and safety considerations, we source our raw Burmese jadeite stones directly from reputable wholesale markets in China. Each stone is carefully cut in-house, ensuring authenticity and craftsmanship in every piece of jade jewelry we create.

Read more about our product here and follow our social media for exclusive behind-the-scenes glimpses into our jadeite sourcing and cutting process!

Yes, all our jade stones can be tested and lab-certified at buyer's cost via any of the jade certification laboratories in Hong Kong. 

Read more about our product here and enquire certification services via Info@jayde-jewellery.com before placing your order.

Yes absolutely! All our jewellery pieces are made with solid gold, platinum or high-quality plating over sterling silver 925, nickel and lead-free!

For our Sterling Silver collection, we use:
-18K Gold Vermeil which is at least 2.5micron thick gold plated over 925 sterling silver for superior durability.
-Rhodium which is renowned for its silvery-white shine and incredible durability. It gives your jewellery a bright, reflective white finish while making it resistant to tarnish, scratches, and wear.

Read more on our 'Materials and Care' page.

Yes you can - our sterling silver jewellery pieces are highly tarnish-resistant thanks to their thick rhodium/gold plating. However, if you want your jade piece to stay looking brand new for years to come, we recommend removing it before showering or exposing it to extreme heat, harsh chemicals, or moisture (check out our care guide below for more tips). The less it’s exposed to these elements, the longer it will maintain its shine and plating.

After all, your jade jewellery deserves the same care as any other high-end precious piece—just like a diamond ring!

CARE TIPS
Avoid Harsh Chemicals
Keep away from harsh chemicals, such as bleach, perfume, chlorine and strong detergents to avoid erosion of the plating.

Remove Before Showering, Swimming or Intense Exercise
Avoid salt, chloride or abrasive materials that can scratch the surface of the plating.

Store with care in a cool, dry place
Store it in the soft pouch provided to prevent scratches and tangles.

Gentle Cleaning
Use the silver polish cloth provided to wipe away any dust, debris or oil buildup. 

If you follow the care guide, your piece will still look brand new in years to come!

Yes, we offer custom jade jewelry designs. Contact us via instagram direct message or Info@jayde-jewellery.com and we'd love to help you create your unique jade jewellery pieces :)

 

Yes, if the option is not available on our website, we can still custom make all our jewellery pieces with solid 14/18K yellow or white gold or platinum. Enquire or place your order by emailing us via Info@jayde-jewellery.com.

Yes - all our products are guaranteed to be 100% natural A-grade jadeite, meaning it's free of any colour dyes, resin or chemical treament.

Read more about our quality guarantee/moneyback guarantee here.

Yes. We offer a 12month warranty. Visit our Warranty page for more information.

Yes. Shipping costs and delivery estimates are available on our 'Shipping and Returns' page.

Yes! You can purchase our gift cards here: Jayde Jewellery Gift Cards.

Yes. We offer returns for all orders within 14 days of delivery.

For bangle purchases within Australia, we also offer free returns.

More information is available on our 'Shipping and Returns' page. 

Feel free to reach out via social media/email us via info@jayde-jewellery.com and we'll be happy to help :)